A short, plain account of what this website collects, why, and what you can ask us to do with it.
Effective 12 November 2026 · Cold Chain Consult, Newport Beach, California
This policy explains what information Cold Chain Consult collects through coldchainconsult.com, why it is collected, and how it is handled. It applies to the website and to enquiries sent through it.
When you send an enquiry we collect the name, company, email address, telephone number if you provide one, and the content of your message. We do not collect payment details through this site, and we do not ask for regulated or patient information. Please do not send confidential product, patient or client data through the form.
Enquiry details are used only to reply to you, to understand what you are asking for, and to keep a record of the conversation. We do not sell, rent or trade your information, and we do not add you to a marketing list because you contacted us.
Enquiries are received by email and held in our ordinary business systems for as long as needed to respond and to keep a record of the engagement, including any legal or contractual obligations that follow. Access is limited to Carli Derifield and anyone assisting directly with the enquiry.
The site is hosted and the form is delivered through service providers who process data on our behalf. Where a scheduling tool is used for booking calls, the details you enter there are handled under that provider’s own policy. We do not share enquiry details with anyone else unless you ask us to or the law requires it.
The site itself does not set advertising cookies or build visitor profiles. Standard server logs may record technical information such as the pages requested and the browser used, for security and reliability.
You can ask what we hold about you, ask for it to be corrected, or ask for it to be deleted by writing to carli@coldchainconsult.com. We will respond within a reasonable period and will confirm what has been done.
If this policy changes materially, the revised version will be published on this page with a new effective date.
Questions or a request
Write to carli@coldchainconsult.com or call +1 714 262 6955.